All insurance claims from treatment received through Agape Speech Therapy may be submitted with a SuperBill receipt offered as a courtesy to you and are subject to review by your insurance carrier. Please note: insurance company denying coverage for any procedure, policy deductibles, policy maximum annual or lifetime benefits being exceeded, insurance paying an amount for a procedure based on its usual and customary benefit schedule which is less than the fees charged by Agape for such procedure and not receiving payment within a reasonable amount of time even if you are appealing the denial of insurance benefits by the carrier.

• Agape Speech Therapy reserves the right to charge a fee for any appointment that is not kept, currently an out of pocket fee of 50% of your insurance rate and Babies Can't Wait rate (if applicable, based on billing situation) for a typical treatment session or a minimum of $65, which is subject to change without notice. This amount may be charged for not canceling 24 hours in advance of your appointment. Unforeseen circumstances are anticipated and will be dealt with on a case by case basis.
• Any out of pocket payments not paid IN FULL within 14 days of invoice will incur a minimum $10 or 10% (of total bill) late fee and will continue to accrue an additional 10% of the total invoice each subsequent month the invoice is not paid in full. All checks should be paid to the order of Agape Speech Therapy.
• Please be advised that if you are filing with a private insurance company that the turnaround time to get an EOB (explanation of benefits) may be 4-6 weeks or longer. By the time we know whether or not your insurance company will pay, we may have accumulated more than one month's invoice. Please plan ahead as you will be expected to pay the balance on all of the invoices within two weeks of the dated invoice.
• Agape Speech Therapy has a 3 strike rule. If you are unavailable for a scheduled appointment 3 times without calling to cancel 24 hours in advance of your appointment, Agape retains the right to discontinue elective treatment and to terminate services immediately. Agape Speech Therapy kindly requests that you offer a courtesy call in advance so that your therapist is aware of your need to reschedule. Additionally, excessive cancellations within a given month may result in a termination of the given contract. Furthermore, if you plan to dismiss your child from therapy, a 2 week notification is REQUIRED unless otherwise agreed upon. Consequently, if you choose to discontinue treatment you are still responsible for paying for all services that were provided prior to your decision to discontinue.